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Holiday Inn Binghamton

Frequently Asked Questions

Where are you located?
The Holiday Inn Binghamton Downtown is located in the heart of downtown Binghamton, with easy access to the Floyd L Maines Veterans Memorial Arena, New York State office buildings, fabulous restaurants, and great shopping.
How far is the airport from the hotel?
The Holiday Inn Binghamton Downtown is 13 miles from the Greater Binghamton Regional Airport (BGM) and 81 miles from the Syracuse-Hancock International Airport (SYR).
How close is the hotel to major attractions?
The hotel has easy access to all downtown entertainment venues such as the Floyd L Maines Veterans Memorial Arena, the Roberson Museum and Science Center, Tioga Downs Casino, and Animal Adventure Park.
Is smoking permitted at the hotel?
No, our property is a 100% smoke-free hotel.
Is transportation available to the airport and area attractions?
The Holiday Inn Binghamton Downtown has a preferred transportation agreement with Coachmaster for small groups. Arrangements must be made through our Sales Department. Taxi services are available, and information can be obtained from the front desk.
What dining options are located nearby?
There is a variety of dining options available by walking distance or short drive in the downtown Binghamton area. Below are a few suggestions:
  • Café Select (Holiday Inn Binghamton Downtown)
  • Citrea Restaurant and Bar
  • The Colonial
  • Zona Grille
  • Lost Dog Café
  • Thai Time
  • Remlik’s
  • Water Street Brewery
Are there any ATM machines in the hotel?
Yes. There is an ATM machine located in the lobby of the hotel.
Does the hotel offer luggage storage?
Yes. The hotel offers same day of check in or check out for storing guest luggage.
Are safes available in-room?
No, safes are not available in our guest rooms.
Can I send or receive merchandise to my hotel room?
Yes, guests at the Holiday Inn Binghamton Downtown can send and receive packages. This service is offered complimentary to guests of the hotel. In order to send packages we ask our guests to create an account with the desired courier service, e.g. FedEx or UPS. Pick-up from the hotel can then be scheduled with the courier service.
Are pets permitted in the hotel?
Yes, with a one-time $40 pet fee per stay.
What type of food do you serve in the restaurant?
We offer a full menu for breakfast and dinner, as well as a full complement of premium beverages from our lounge. You may find our breakfast and dinner menus here.
Does the hotel offer non-smoking or ADA-compliant rooms?
All our rooms are non-smoking. Our hotel also offers ADA rooms, as well as accessible parking and accessible public area features.
Do you have rooms with refrigerators or microwaves?
Yes, all of our rooms include free in room microwave and refrigerators. In addition we offer free coffee maker, iron, ironing board, hair dryer and radio alarm clock.
Does the hotel provide parking?
Yes, onsite parking is available complimentary to all hotel guests.
Does the hotel have laundry facilities and offer dry cleaning services?
Yes, the hotel does offer self-serve laundry facilities. Dry cleaning services are available from 9am to 5pm Monday through Friday. For same day service laundry needs to be picked-up by our Housekeeping staff or dropped-off at the Front Desk before 10am. Please contact our Front Desk for assistance. (Fee applies)
Does the hotel offer business services?
A business center in the lobby area is available 24 hours a day, featuring a complimentary computer workstation, copy machine, printer and scanner. In addition, FedEx Office and Staples are located within 5 miles from the hotel.
Does the hotel offer WI-FI?
Wi-Fi is available free of charge in all guestrooms and public areas.
What is your cancellation policy?
Reservations may be cancelled up to 6pm the day of arrival without penalty. Cancellations made after 6pm the day of arrival are subject to a one night plus applicable tax fee.
How do I guarantee my reservation?
All reservations must be guaranteed with a major credit card.
What credit cards or currency is accepted?
The hotel currently accepts American Express, Visa, Master Card, Diners Club, Carte Blanche, JCB and Discover. Cash payments must be made in US Currency.
What are check-in and check-out times?
Check in is available at 3:00pm and check-out is by 11:00am. Early check-in and check-out is available upon request and is subject to availability.
Are connecting rooms available?
Connecting rooms are available but subject to availability. Please contact the Front Desk for special requests.
What is the maximum capacity to a room?
Double Standard rooms are limited to 4 guests, as well as the King Standard rooms since the spacious studio features a queen l shape sleeper sofa. Both, the King Executive rooms as well as the King Suites accommodate up to 2 guests. The Two Bedroom Presidential Suite offers two king size beds accommodating a total of 4 guests.
What are the breakfast hours?
  • Sunday - 7:00am - 10:00am
  • Monday - 6:30am – 10:00am
  • Tuesday - 6:30am – 10:00am
  • Wednesday - 6:30am – 10:00am
  • Thursday - 6:30am – 10:00am
  • Friday - 6:30am – 10:00am
  • Saturday - 6:30am – 11:00am
pet friendly
ihg rewards club
aaa members